Business Voip PBX
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Business Voip PBX *
Scalable, Flexible, Agile
Telephony, PBX, Messaging, Meetings, and contact centre in one simple platform.
Contact Centre
Wether a small office or a 500-strong call centre, Our Business Voip can handle it.
Cross-Platform Collaboration
Any device, any platform. The experience and features are the same.
Reassign Licences
Keep Track of Unused licences with automatic notifications.
Assign licenses to new colleagues. Remove them from those who’ve moved on.
Smarter Routing
Intelligent features and skill-based routing pairs the call with the right agent.
Quickly route calls to the right person for greater team productivity.
Advances Programmability
Connect existing systems and build automated custom flows.
Business Voip
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Call Management
Inbound Hunt Groups
Drag and Drop Call Flows
IVR Menus
Internal Dialling (ext to ext)
Voice / Video / Conferencing
Instant Messaging
Queues
Call Recording
Voicemail
CLI Presentation Flexibility
Time of Day Routing / Out of Hours / Special Days
MS Teams Integration
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Call Centre Features
Presense
Contacts
Break / Absence Management
Call Barge & Coaching
Agent Performance
Webchat
Social Post Messaging
Scripting
CRM Integration
Chat Widgets
Agent Location
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Reporting
Wallboards
Inbound
Outbound
Agent - Received / Missed / Dialled
Supervision Level
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End User Clients
Web / Browser
Mobile Apps
Desktop Apps
Soft Phones
Sip Phones
